Frequently Asked Questions
1. What services does Contrashutter offer?
– Contrashutter offers photography, makeup, grooming, and decoration services for various events such as weddings, corporate functions, and private parties.
2. Where is Contrashutter located?
– Contrashutter is based in Pune, India.
3. How can I contact Contrashutter for inquiries or bookings?
– You can contact us via phone at 9699008025, email at contact.us@contrashutter.com, or through our website at contrashutter.com.
4. What types of events does Contrashutter cater to?
– We cater to weddings, corporate events, private parties, birthday celebrations, and more.
5. How far in advance should I book your services?
– We recommend booking our services at least 3-6 months in advance to ensure availability.
6. What is included in your photography packages?
– Our photography packages typically include a set number of hours of coverage, a certain number of edited photos, and both digital and print copies. Custom packages are also available.
7. Can I customize my service package?
– Yes, we offer customizable packages to meet your specific needs and preferences.
8. What are your pricing options for different services?
– Pricing varies based on the services and package chosen. Please contact us for detailed pricing information.
9. Do you offer any discounts or special offers?
– Yes, we occasionally offer discounts and special packages. Please check our website or contact us for current promotions.
10. What is your cancellation policy?
– Our cancellation policy varies depending on the service and timing. Please refer to our terms and conditions or contact us for specific details.
Photography Services
11. What types of photography do you specialize in?
– We specialize in wedding photography, event photography, portrait photography, and commercial photography.
12. Do you provide both digital and print copies of photos?
– Yes, we provide both digital copies and print copies as part of our packages.
13. How long does it take to receive the final photos after an event?
– The typical turnaround time is 4-6 weeks, depending on the volume of photos and editing requirements.
14. Can I see samples of your previous work?
– Absolutely! Please visit our portfolio on our website or request a sample album during your consultation.
15. Do you offer pre-event photoshoots, like engagement or pre-wedding shoots?
– Yes, we offer pre-event photoshoots such as engagement sessions and pre-wedding shoots.
Makeup and Grooming Services
16. What makeup and grooming services do you provide?
– We provide bridal makeup, party makeup, grooming for grooms, and makeup for other special occasions.
17. Do you offer trial makeup sessions before the event?
– Yes, we offer trial makeup sessions to ensure you are satisfied with the look before the event.
18. Can you accommodate specific makeup requests or styles?
– Yes, our makeup artists can work with you to create the specific look you desire.
Decoration Services
19. What types of decorations do you provide for events?
– We provide floral arrangements, lighting, drapery, themed decorations, and more.
20. Can you work with a specific theme or color scheme?
– Yes, we can customize decorations to match your specific theme or color scheme.
21. Do you provide on-site setup and teardown for decorations?
– Yes, our team handles both setup and teardown to ensure a seamless experience.
Business Partnership
22. How can small businesses partner with Contrashutter?
– Small businesses can partner with us by contacting us through our website or email to discuss collaboration opportunities and the partnership process.
23. What are the benefits of partnering with Contrashutter?
– Partnering businesses benefit from increased exposure, shared resources, and a profit share from the services completed together.
24. How is the profit share calculated for partnering businesses?
– The profit share is detailed in the agreement and joining documents, based on the services provided and revenue generated.
25. What is the process for signing an agreement with Contrashutter?
– Interested businesses can contact us to discuss the terms, review the agreement, and sign the necessary documents to formalize the partnership.
Additional FAQs
26. Do you provide services outside of Pune?
– Yes, we can travel to various locations for events. Additional travel charges may apply.
27. How many photographers or makeup artists will be present at my event?
– The number of professionals assigned to your event will depend on the size and scope of the event. This will be discussed during the booking process.
28. What happens if the assigned photographer or makeup artist is unable to attend on the event day?
– We have backup professionals to ensure that your event is covered even in case of emergencies.
29. Can you handle last-minute bookings?
– While we prefer advance bookings, we do our best to accommodate last-minute requests based on availability.
30. Do you provide video coverage of events?
– Yes, we offer videography services in addition to photography.
31. Can you provide references or testimonials from previous clients?
– Yes, we can provide references and you can also read testimonials on our website.
32. What equipment do your photographers use?
– Our photographers use high-end professional cameras, lenses, and lighting equipment to ensure the best quality.
33. How do I prepare for a makeup session?
– We recommend coming with a clean face and bringing any specific products you prefer. Our makeup artists will guide you through the rest.
34. What styles of decoration do you specialize in?
– We specialize in traditional, contemporary, and themed decorations to suit different tastes and preferences.
35. Can I see a mock setup of the decorations before the event?
– Yes, we can arrange a mock setup or provide detailed visualizations to help you make decisions.
36. What safety measures do you take during events?
– We follow all necessary safety protocols, including sanitation and hygiene practices, to ensure the well-being of our clients and staff.
37. Do you offer hair styling services along with makeup?
– Yes, we offer hair styling services as part of our grooming packages.
38. How can I make a payment?
– Payments can be made through various methods, including bank transfer, credit/debit card, or cash.
39. Do you provide albums and printed materials?
– Yes, we offer custom photo albums, prints, and other printed materials as part of our photography packages.
40. What is your refund policy?
– Our refund policy depends on the timing of the cancellation and the terms agreed upon in the contract. Please contact us for specific details.
41. Can you provide makeup and grooming services for large groups?
– Yes, we can accommodate large groups with prior arrangements.
42. What should I do if I am not satisfied with the service?
– We strive for customer satisfaction. Please contact us immediately, and we will work to resolve any issues.
43. Do you provide consultation services for event planning?
– Yes, we offer consultation services to help plan and coordinate your event.
44. What should I bring to a pre-event consultation?
– Bringing any inspiration photos, themes, or specific requests can help us better understand your vision.
45. Are there any hidden fees in your service packages?
– No, all fees are disclosed upfront during the booking process.
46. How do you ensure the quality of your services?
– We have a team of experienced professionals and follow strict quality control measures to ensure the best outcomes.
47. Can you accommodate special requests or unique ideas?
– Yes, we love creative challenges and will do our best to accommodate special requests.
48. What is the process for booking your services?
– The process involves an initial consultation, selecting and customizing your package, signing a contract, and making a deposit to secure your booking.
49. Do you provide services for corporate events?
– Yes, we offer specialized services for corporate events, including photography, videography, and event decorations.
50. Can you provide a detailed quote for my event?
– Yes, after discussing your requirements, we can provide a detailed quote tailored to your event.